FAQ

Frequently Asked Questions

Curious about how we work our magic? Look no further!

Have a question not covered here? You know what to do – drop us a line and let's chat through it. After all, every great vision starts with a simple question. Let's answer yours!

What kinds of visual communication do you create?

We specialize in all forms of visual narratives, from succinct explainer videos to comprehensive corporate brand campaigns that elevate organizational values. We pride ourselves on our diverse portfolio, which includes explainer videos, product/service launches, safety induction, and broad organizational campaign videos.

What kind of clients do you prefer to work with?

Our clientele is as diverse as our portfolio, including private sectors, multinational corporations, government agencies, and foundations. We cherish clients who are committed to impactful communication, are excellent collaborators, and trust us to extend the value of their organization visually. And, of course, clients who understand that quality visual storytelling is an investment.

Why do people come to you? What makes you stand out?

Clients turn to us because we excel at digesting complex information and translating it into compelling visual stories that captivate and inform. Our work is driven by a passion for visual communication; each project is a unique journey that challenges us to innovate and excel. Our ability to resonate with various audiences keeps clients returning.

How much does it cost to work with you?

With over 8 years of experience and 250 projects for 100 clients, we have honed our skills to deliver exceptional quality. While we jest about a million-dollar price tag, we assure you that investing in our services is investing in unparalleled quality. Projects typically start between RM30-60k, but we are open to discussing and aligning with your budgetary needs.

What is the process after deciding to hire you?

Once you decide to embark on this creative journey with us, we kick off with a discovery session to absorb every detail about your project. We then translate your vision into a robust content strategy, script, and visual storyboard. After production commences, we will closely collaborate with you through 5 rounds of reviews to ensure every aspect aligns with your vision (additional reviews might involve minimal fees).

How long will the production take?

Typically, the entire process spans 4-10 weeks, depending on the project's complexity and scale. But hold your horses, we've been known to deliver in a crunch, even pulling off 48-hour miracles when needed!

Do you collaborate with marketing or event agencies?

Absolutely! Collaborating with other agencies is always an exciting opportunity. We love bringing our unique creative perspective to the table and equally enjoy incorporating external creative visions to produce something truly special.

How can we be sure the final product meets our requirements?

Trust is key, but it's not just about faith. Our structured review and refinement process includes sign-off at critical junctures — scripting, storyboarding, shooting, and drafts. This ensures alignment with your vision at every stage, with your continuous input and our meticulous attention to detail.

Is there anything else we should know?

That's the gist of it! But every project is a new adventure, and we're here to guide you through each step. If you have any more questions or are ready to start this creative journey together, please reach out. We're eager to discuss how our visual storytelling can bring your vision to life.

Let’s create and collaborate

Ready to get started?

We’re versatile multitaskers, and we thrive on a lot of projects. You've seen a few of our works that we are most proud of, and your project could be next in line.

VISIOLAB: VISUALS WITH VISION

Empowering brands with captivating visual stories, creating strong connections and growth.

C-04-01, Tamarind Square,
Persiaran Multimedia,
63000 Cyberjaya,
Selangor, MALAYSIA.
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